Helping innovators, creative thinkers, makers and tech-visionaries transform the way they grow their business.

Your complete Salesforce-certified services provider

We are passionate about Salesforce and what it can do for you!

We launched 21 Knots to serve the entrepreneurial market and help build greater value for their customers.

Combining our creative, maker and enterprise software design and implementation experience, we understand the practical way to help you build and grow your business.

Our consultants are Salesforce-certified

Certification is the benchmark that recognizes the skills, expertise, and real-world know-how of today’s cloud specialists.

Salesforce Certified Sales Cloud Consultant — Our Certified Sales Cloud Consultant are able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute to long-term customer success.

Salesforce Certified Tableau CRM and Einstein Discovery Consultant — Our professionals have the knowledge, skills, and experience with data ingestion processes, security and access implementations, and dashboard creation. They have the fundamental knowledge and skills to design, build, and support apps, datasets, dashboards, and stories in Tableau CRM and Einstein Discovery.

Salesforce Certified Administrator — Our Administrators have experience in administering Salesforce Sales, Service and Collaboration Clouds. They excel in understanding the features and functions available to an end user, and the configuration and management options that can configured.

Salesforce Process Automation Accredited Professional — The Process Automation Accredited Professional has experience in implementing and consulting the Process Automation capabilities of Salesforce (Flow, Process Builder & Workflow) and has the skills and knowledge in designing, configuring, building, and implementing Process Automation.

Testimonials.

Testimonials for Home Page

★★★★★

“21 Knots is a consummate professional organization. They are resourceful, taking ownership of the development process and delivering outstanding results. They are an asset to any team fortunate enough to work with them, benefiting from their added value and dedication to perfection. It is our pleasure to recommend 21 Knots for their exceptional professionalism and expertise.”

-Gary

★★★★★

“21 Knots is our long-term managed services provider. They are an excellent partner for developing and building solutions. I trust their expertise and appreciate their willingness to teach and share knowledge. 21 Knots’ support has been invaluable to the organization, and I look forward to continuing to work with them.”

-Alyssa

★★★★★

“21 Knots was amazing to work with. I've been through a handful of SFDC in prior lives. This was by far the most thorough and complete. The team is super easy to work with, very responsive, and bring a lot of good ideas/solutions to the table.“

-Andrew

★★★★★

“21 Knots has been a fantastic partner to help us customize Salesforce for our company’s needs with a eye on our success as well. They have been receptive to any questions that have cropped up and have been creative in coming up with solutions for our specialized industry. Their turnaround times for bigger customizations has been great as well. I would heartily recommend their services.“

-Patrick

★★★★★

“The team at 21 Knots combined creativity and deep knowledge of Salesforce to give us the features and functionality we needed, as well as the integration pathways with non-Salesforce products. 21 Knots was patient and professional in refining our scope and relentless in delivering on spec and on time.

I'd recommend telling 21 Knots your "dream functionality" during scoping and seeing how close they can get - this worked well for us.”

-Dan

★★★★★

“21 Knots is our preferred Salesforce resource for management and development of our Sales Cloud and Pardot instances. The team is always available to answer any questions and optimize our workflow. To date, we haven’t met a team more expansive or knowledgeable than 21 Knots. Glad to have them on board, a Slack direct message away!”

-Megan

★★★★★

“21 Knots was a terrific partner to guide us through our recent migration to Salesforce. They helped us define our needs, imagine new possibilities, and identify our specific business case. The customized solutions they developed will greatly improve the efficiency and effectiveness of our growing organization. We enjoyed the collaborative style of 21 Knots and are already seeing tremendous benefits from their great work.“

-Todd

★★★★★

“Working together, we were able to quickly move our newsletter from Mailchimp to Pardot. We're looking forward to capturing more data from our audience and setting up engagement studio flows!“

-Matthew

★★★★★

“The team at 21 Knots went above and beyond to deliver on the objectives of our engagement, most especially building and supporting an environment in Salesforce that allowed us to manage and communicate with a special event group in a user-friendly and clear way.“

-Anna-Liisa