★★★★★

“After years of contemplating and assessing options for creating an interactive portal for our members (investors), we hired 21 Knots. They helped us scope and develop a solution that surpassed the functionality we had in mind. They brought us new and relevant ideas that our members love and were always open to hearing ours. We now have a solid foundation to build on, and we are already developing Phase 2 to accommodate additional requests from our members. 21 Knots is genuinely a great partner to work with!”

-Anonymous

★★★★★

“21 Knots helped us navigate a transition in the role of Salesforce Administrator at our organization by ensuring that the incoming Administrator was trained and equipped to take over responsibility and that in-progress tasks were addressed. They specifically helped us install and configure the Breadwinner integration (a managed package), build custom objects and fields tailored to our business processes, custom screen flows, custom API integration work, and Marketing Cloud - Account Engagement (Pardot) work. 21 Knots provides expert-level services; we are always pleased to work with them.”

-Kevin

★★★★★

“21 Knots is a consummate professional organization. They are resourceful, taking ownership of the development process and delivering outstanding results. They are an asset to any team fortunate enough to work with them, benefiting from their added value and dedication to perfection. It is our pleasure to recommend 21 Knots for their exceptional professionalism and expertise.”

-Gary

★★★★★

“21 Knots is our long-term managed services provider. They are an excellent partner for developing and building solutions. I trust their expertise and appreciate their willingness to teach and share knowledge. 21 Knots’ support has been invaluable to the organization, and I look forward to continuing to work with them.”

-Alyssa

★★★★★

“21 Knots was amazing to work with. I've been through a handful of SFDC in prior lives. This was by far the most thorough and complete. The team is super easy to work with, very responsive, and bring a lot of good ideas/solutions to the table.“

-Andrew

★★★★★

“21 Knots has been a fantastic partner to help us customize Salesforce for our company’s needs with a eye on our success as well. They have been receptive to any questions that have cropped up and have been creative in coming up with solutions for our specialized industry. Their turnaround times for bigger customizations has been great as well. I would heartily recommend their services.“

-Patrick

★★★★★

“The team at 21 Knots combined creativity and deep knowledge of Salesforce to give us the features and functionality we needed, as well as the integration pathways with non-Salesforce products. 21 Knots was patient and professional in refining our scope and relentless in delivering on spec and on time.

I'd recommend telling 21 Knots your "dream functionality" during scoping and seeing how close they can get - this worked well for us.”

-Dan

★★★★★

“21 Knots is our preferred Salesforce resource for management and development of our Sales Cloud and Pardot instances. The team is always available to answer any questions and optimize our workflow. To date, we haven’t met a team more expansive or knowledgeable than 21 Knots. Glad to have them on board, a Slack direct message away!”

-Megan

★★★★★

“21 Knots was a terrific partner to guide us through our recent migration to Salesforce. They helped us define our needs, imagine new possibilities, and identify our specific business case. The customized solutions they developed will greatly improve the efficiency and effectiveness of our growing organization. We enjoyed the collaborative style of 21 Knots and are already seeing tremendous benefits from their great work.“

-Todd

★★★★★

“Working together, we were able to quickly move our newsletter from Mailchimp to Pardot. We're looking forward to capturing more data from our audience and setting up engagement studio flows!“

-Matthew

★★★★★

“The team at 21 Knots went above and beyond to deliver on the objectives of our engagement, most especially building and supporting an environment in Salesforce that allowed us to manage and communicate with a special event group in a user-friendly and clear way.“

-Anna-Liisa