Our Mission.
Customers are my heroes.
And so are their customers.
Having successfully served the IT needs of clients in various markets over the past twenty years, I've developed one core belief and built a set of competencies that are at the foundation of my new venture: That customers always deserve the best, and that technology can surpass their expectations.
In the process, I became fully Salesforce-certified and decided to follow my passion for the creator/maker movement. That's how 21 Knots was born, with a simple mission: "To help creators & makers grow their organization successfully by connecting with their customers in a whole new way."
Now I am ready to listen to your story. And help you transform your business, one customer at a time.
— Jean-Sé, Founder
Let’s CRM.
Our Values.
The following values drive us, every day.
Commitment to Customer Success
Treat our customers as peers and ensure their success
Trust and Integrity
Trust each other, again and again and maintain a culture of transparency
Quality
Don’t settle for anything less than excellence in the services we provide
Efficiency
Obtain the best possible outcome in the shortest amount of time
Giving Back
21 Knots is committed to giving 1% of time and 1% of profits to worthy causes